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PRIVACY POLICY

 

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SECTION 1 – TYPE OF INFORMATION COLLECTED

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

SECTION 2 – HOW INFORMATION IS COLLECTED

When you conduct a transaction on our website, subscribe to our email list, or message us through a contact, as part of the process, we collect personal information you give us such as your name, address, email address, and credit card information. Your personal information will be used for the specific reasons stated above only, per circumstance.

 

SECTION 3 – WHY PERSONAL INFORMATION IS COLLECTED

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

SECTION 4 – HOW SITE VISITORS’ PERSONAL INFORMATION IS STORED, USED, SHARED, AND DISCLOSED

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

SECTION 5 – COMMUNICATION WITH SITE VISITORS/USERS

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

SECTION 6 –COOKIES AND OTHER TRACKING TOOLS

 

See below the list of cookies and their duration that you are potentially agreeing to when choosing to “accept cookies” on our website. Note that each cookie listed does not necessarily translate to usage, rather the potential for its usage.

 

XSRF-TOKEN: Used for security reasons per session

hs: Used for security reasons per session

svSession: Used in connection with user login for 12 months

SSR-caching: Used to indicate the system from which the site was rendered for 1 minute

_wixCIDX: Used for system monitoring/debugging for 3 months

_wix_browser_sess: Used for system monitoring/debugging per session

consent-policy: Used for cookie banner parameters for 12 months

smSession: Used to identify logged in site members per session

TS*: Used for security and anti-fraud reasons per session

bSession: Used for system effectiveness measurement for 30 minutes

fedops.logger.X: Used for stability/effectiveness measurement for 12 months

wixLanguage:Used on multilingual websites to save user language preference for 12 months

 

Third-Party App Cookie Usage:

instafeed.codev.wixapps.net

  1. AWSALBCORS

  2. bSession

 

SECTION 7 – CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.

 

If you don’t want us to process your data anymore, please contact us at support @scentsofthymesoap.com.

 

SECTION 8 – PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

SECTION – 9 QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at support @scentsofthymesoap.com.

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